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Highest-Rated Customer Service in the Industry

When you choose Precor, you choose the best. Delivering excellent customer service is one of our core values. We will take care of you every step of the way through your Precor experience, from start, to finish, and beyond.

EMAIL PRECOR SERVICE or call 1-800-347-4404

 

 

High-Performance Equipment and the Support Staff to Match

Precor equipment is low maintenance and built for the long haul. When service and support are needed, we jump into action. With an average of 8 years at Precor, our staff knows the equipment inside and out and will get you the parts, service, and technician you need. Plus, because we’re US-based, replacement parts can be shipped right away.

See Our Service Philosophy

You’re Already Great. Precor Can Make You Even Better.

We know that service and support rank high on the list when you’re choosing fitness equipment. Precor strives to provide the best customer service to our customers through taking a thoughtful, genuine approach. Take a look at how our service efforts play out around the globe, as evidenced by our independent surveys sent to every customer who has made a service request.

 
41 Net Promoter Score (NPS)
88% Of Service, Support Calls, Or Installations Where Completed In A Timely Manner
62% Of Customers Rate Precor Service And Support As Higher Than Our Competitors
9/10 Are Satisfied With Their Precor Experience From Start To Finish
 

Built for Success in the USA

We take pride in our two world-class manufacturing facilities located in Woodinville, Washington and Whitsett, North Carolina. These facilities gives us complete control of design and production, resulting in improved product quality, quicker deliveries, and reduced costs for freight. It all leads to better equipment, readily available parts, and great value for your customers. To learn more about our manufacturing operations, watch the video.

We Put in the Work. You Get the Results.

Precor means business. Our equipment is competitively priced from the start and gets you at least 14% higher return on your investment at the end, meaning a lower total cost of ownership for you. We also understand that having high equipment uptime is crucial for your members' experience, so all of our equipment is built for long hours of use, easy cleaning, and simple maintenance.

Why Our Service Stands Out

Don't Just Take Our Word For It - Here's What Our Customers Have To Say

"Precor stood out amongst the crowd as the best of the best. The service that I received from them is second to none; these guys are incredible and they are with you every step of the way when you open your club."

Austin Wright, Owner
Anytime Fitness - El Segundo, CA

“Precor continues to offer a world-class service to the University and our community by offering high quality products at a competitive prices. From the sales team to installation and on-going servicing, Precor has proven their level of professionalism and commitment time and time again.”

Cameron Ritchie, Deputy Director of Operations
University of Edinburgh

“I could not be happier with how I was handled and the result. No pressure, professional and courteous. No rush at all, kept me involved.”

Bill Howitt
Ontario, Canada

Precor Cardio

Get In Touch With Us!

We stand ready to serve, no matter what stage you're in: pre-purchase, during purchase, or post-purchase. Contact our #1-rated Customer Sales and Support team today.

Customer Service & Support
Parts sales, product technical support
1-800-347-4404

Precor Corporate Headquarters
Sales, customer service, public relations, company directory
1-800-786-8404
Contact Us