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HIGHLY-RATED CUSTOMER SERVICE

When you choose Precor, you choose the best. Delivering excellent customer service is one of our core values. We will take care of you every step of the way through your Precor experience, from start, to finish, and beyond.

Contact Precor Service or call 01276 404903

 

 

High-Performance Equipment and the Support Staff to Match

Precor equipment is low maintenance and built for the long haul. When service and support are needed, we jump into action. Our team knows the equipment inside and out and will get you the parts, service, and technician you need.

Hear from your service engineers

You’re Already Great. Precor Can Make You Even Better.

We know that service and support rank high on the list when you’re choosing fitness equipment. Precor strives to provide the best customer service to our customers through taking a thoughtful, genuine approach. Take a look at how our service efforts play out around the globe, as evidenced by our independent surveys sent to every customer who has made a service request.

 
41 Net Promoter Score (NPS)
88% Of Service, Support Calls, Or Installations Where Completed In A Timely Manner
62% Of Customers Rate Precor Service And Support As Higher Than Our Competitors
9/10 Are Satisfied With Their Precor Experience From Start To Finish

Don't Just Take Our Word For It - Here's What Our Customers Have To Say

"Precor continues to offer a world-class service to the University and our community by offering high quality products at competitive prices. From the sales team to installation and ongoing servicing, Precor has proven their level of professionalism and commitment time and time again."

Cameron Ritchie, Deputy Director & Head of Operations
University of Edinburgh

"I can’t speak highly enough of the care and support we’ve received from Precor. Having a bumper support package means 100 per cent peace of mind for me. I can only recommend Precor; they’ve been an integral part of the huge success of GymWorks."

Peter Guy, Owner
GymWorks

"Existing members have been blown away by Precor, especially how durable and responsive the cardio kit is. We have the black colourway, which looks great, and the tech involved in the consoles is so advanced. And of course it isn’t out of order, which makes all the difference!"

Darren McWaters, Duty Manager and Fitness Coordinator
Newton-le-Willows Health and Fitness

We Put in the Work. You Get the Results.

Precor means business. We understand that having high equipment uptime is crucial for your members' experience, so all our equipment is built for long hours of use, easy cleaning and simple maintenance.

WHY OUR SERVICE STANDS OUT

 

Built in the USA

We take pride in our two world-class manufacturing facilities located in Woodinville, Washington and Whitsett, North Carolina. These facilities give us complete control of design and production, resulting in high product quality, leading to better equipment for your customers. To learn more about our manufacturing operations, watch the video.

Precor Cardio

Get In Touch With Us!

We are ready to support you, no matter what stage you’re in: pre-purchase, during purchase or post purchase. Contact our team today.

Customer Service enquiries

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