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HIGHLY-RATED CUSTOMER SERVICE

When you choose Precor, you choose the best. Delivering excellent customer service is one of our core values. We will take care of you every step of the way through your Precor experience, from start, to finish, and beyond.

Contact Precor Service or call 01276 404903

 

 

High-Performance Equipment and the Support Staff to Match

Precor equipment is low maintenance and built for the long haul. When service and support are needed, we jump into action. Our team knows the equipment inside and out and will get you the parts, service, and technician you need.

See our service philosophy

You’re Already Great. Precor Can Make You Even Better.

We know that service and support rank high on the list when you’re choosing fitness equipment. Precor strives to provide the best customer service to our customers through taking a thoughtful, genuine approach. Take a look at how our service efforts play out around the globe, as evidenced by our independent surveys sent to every customer who has made a service request.

 
41 Net Promoter Score (NPS)
88% Of Service, Support Calls, Or Installations Where Completed In A Timely Manner
62% Of Customers Rate Precor Service And Support As Higher Than Our Competitors
9/10 Are Satisfied With Their Precor Experience From Start To Finish
 

Built in the USA

We take pride in our two world-class manufacturing facilities located in Woodinville, Washington and Whitsett, North Carolina. These facilities give us complete control of design and production, resulting in high product quality, leading to better equipment for your customers. To learn more about our manufacturing operations, watch the video.

We Put in the Work. You Get the Results.

Precor means business. We understand that having high equipment uptime is crucial for your members' experience, so all our equipment is built for long hours of use, easy cleaning and simple maintenance.

WHY OUR SERVICE STANDS OUT

Don't Just Take Our Word For It - Here's What Our Customers Have To Say

"Precor continues to offer a world-class service to the University and our community by offering high quality products at a competitive prices. From the sales team to installation and on-going servicing, Precor has proven their level of professionalism and commitment time and time again."

Cameron Ritchie, Deputy Director of Operations
University of Edinburgh

“Precor was one of three brands we considered. It was the ergonomic functionality and the fact they provided us with trial machines so we could obtain member feedback that convinced us to use them. The Precor team has been very helpful, professional and looked after us extremely well during the transition.”

Debbie Warne, Sports and Leisure Manager
Yateleys Health and Fitness Gym

“Precor equipment is high quality and technologically intuitive. That, coupled with the excellent service support, provided the perfect combination.”

Teddy Andres, Owner
Anytime Fitness Derby

Precor Cardio

Get In Touch With Us!

We are ready to support you, no matter what stage you’re in: pre-purchase, during purchase or post purchase. Contact our team today.

Customer Service enquiries

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